Shipping & Delivery
Shipping Conditions
• Orders for scrubs without embroidery or logo services will be shipped within 1–2 business days.
• Orders for scrubs with embroidery services will be shipped within 7 business days.
• If embroidery proof approval is required, please allow up to 10 business days for shipping.
Refund & Returns
WE HOPE YOU LOVE WHAT YOU'VE ORDERED!
BUT JUST IN CASE YOU'RE NOT 100% SATISFIED,
WE'VE MADE THE RETURN PROCESS SUPER EASY.
REFUND & RETURNS
We hope you love what you’ve ordered! But if you’re not 100% satisfied, we make returns easy.
• Items that have been washed are not eligible for return.
• Customized items, including embroidered or logoed products, are non-returnable.
• Size exchanges are available for unworn and unwashed items. However, items with stains, damage, or machine wash wear and tear cannot be exchanged.
FAQs
Manufacturing
Can I machine wash and tumble dry the scrubs?
Yes, C-SIDE scrubs are designed to be machine washed and tumble dried under normal care standards without any problems.
What makes each scrub collection different?
Each C-SIDE collection features unique fabrics and design elements. Our team is committed to continuous innovation, ensuring top-quality materials and a diverse range of styles to meet the needs and
Will the scrubs from C-SIDE fade after washing?
Our products are made with special fabric technology that resists fading even after repeated washes. You can trust that our scrubs will help maintain their vibrant color and beautiful appearance for a long time.
Shipping & Delivery
After placing an order, how long does it take for the product to be shipped?
1. If you purchase scrubs without embroidery or logo services, our company will ship the product within 1–2 business days.
2. If you purchase scrubs with embroidery services, we will ship the product within 7 business days. If logo embroidery services are also requested, shipping will be completed within approximately 10 business days.
Do you offer express shipping for urgent orders?
Yes, we provide same-day delivery services within Bangkok and nearby areas via messenger. If you need this service, please contact us so we can assist you promptly.
Can I return an item after purchase?
1.Items that have been washed are not eligible for return.
2.Customized items with embroidery or logos are non-returnable.
3.We are happy to assist with size exchanges, but items showing signs of wear, stains, or damage from washing cannot be returned.
Thank you for your understanding and continued support.
Design
Does the C-SIDE brand offer embroidery or logo services?
Yes, our brand offers embroidery and logo services for our products. If you are interested in adding embroidery or a logo to your purchase, we are ready to assist you.
Does C-SIDE offer tailoring services?
At C-SIDE, we do not offer tailoring services, as our products are designed in ready-to-wear sizes and are available for immediate shipment. For more information or further assistance regarding sizing, please feel free to contact us.
Does C-SIDE have a physical store?
At the moment, we do not have a physical storefront. However, we are planning to open one in the future! Please stay connected with us for updates and exciting news.
If I place a large order, does C-SIDE offer any discounts?
Our brand offers special deals for customers interested in bulk purchases of 30 pieces or more. Please feel free to contact us directly to request a personalized quote.
PRIVACY POLICY
PRIVACY POLICY
Effective Date: April 20, 2024
Introduction and Overview
This Privacy Policy explains how CSIDE collects, uses, and protects your personal information when you use our website or other services we provide, including any services that reference or link to this policy (“Services”), and describes your rights regarding your personal information.
The Services we provide include, but are not limited to, the website WWW.CSIDESCRUB.COM, user accounts, and any other forms or platforms operated by CSIDE (“Accounts”) as well as any activities, purchases, or use of services provided under this policy through our website or related platforms.
By accessing and using our Services, you acknowledge and agree to the practices described in this Privacy Policy. If you do not agree with the terms of this policy or any updates to it, please discontinue use of the Services immediately. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
This policy is designed to ensure transparency and to strengthen your confidence in how your personal information is handled. We strive to protect your information through the implementation of appropriate safeguards and ensure it is used strictly in accordance with this policy.
We will notify you if there are any significant changes to this Privacy Policy by posting updates on the CSIDE website or through other suitable means to ensure that you stay informed.
We do not sell or rent your personal information to third parties. Except as otherwise provided, we only share your information for purposes necessary to provide our services or as required by law, and we are committed to safeguarding your privacy to the best of our ability.
